Responsible Gaming
Introduction
At RollXO Casino, we are committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please play within your means and remember that the house always has a mathematical advantage. If you find yourself struggling to control your gambling, help is available.
Age Verification
RollXO Casino is only available to players aged 18 years and over in Australia, or the legal age of majority in your jurisdiction, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not access our services.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your own behaviour, please seek help immediately:
- Spending more time and money gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Feeling irritable or anxious when trying to reduce gambling
- Using gambling to escape stress, anxiety, or depression
- Unable to stick to predetermined limits on time or money spent
- Experiencing financial difficulties as a result of gambling
Self-Help Tools
RollXO Casino provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session or time period
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and our services
Please contact our customer support team to activate any of these tools or for additional information about responsible gaming features.
Support Organisations in Australia
If you or someone you know needs help with gambling-related issues, the following Australian organisations provide free, confidential support:
Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
Gambling Help Online provides counselling, support groups, and information for people concerned about their own gambling or that of someone else.
Lifeline Australia
Phone: 13 11 14 (24 hours, 7 days a week)
Website: www.lifeline.org.au
Lifeline provides crisis support and suicide prevention services for Australians in distress.
Beyond Blue
Phone: 1300 224 636 (24 hours, 7 days a week)
Website: www.beyondblue.org.au
Beyond Blue supports Australians experiencing depression, anxiety, and other mental health issues that may be related to problem gambling.
International Support Resources
For users outside Australia, the following organisations provide responsible gaming support:
- United Kingdom: GamCare and GamStop
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Take Action Now
If you are experiencing problem gambling, please reach out for help today. There is no shame in seeking support. Problem gambling is a treatable condition, and help is available 24/7. Contact one of the organisations listed above or speak with a trusted friend, family member, or healthcare professional.
Your wellbeing is our priority. Play responsibly and enjoy gaming as entertainment only.